Moderators: Elite Admin S, Elite Admin M

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Joined: Sun May 21, 2017 5:52 pm


Postby Nemysys » Sun Nov 18, 2018 3:38 pm

What is the Warranty on Elite Trainers...

Can't find it in any of the Paperwork...

Looks like they only last about 18months.....! :evil:

Posts: 12
Joined: Sun May 21, 2017 5:52 pm

Re: Warranty...

Postby Nemysys » Mon Nov 19, 2018 6:04 pm

As nobody reads the forum any more - I found the answer myself... 2 years.

Don't think much of having a forum to help everyone, that no support staff even read...!

Very poor...! :evil:

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Elite Admin S
Posts: 1984
Joined: Tue Nov 08, 2016 10:18 am

Re: Warranty...

Postby Elite Admin S » Fri Nov 30, 2018 1:30 pm

I'm sorry for your disappointment.
As indicated in the welcome message of the forum, we don't answer daily here.
In winter season for example almost all our resources are dedicated to the customer care assistances, that are high priority. This means that your message could remain unanswered for many days.

For any urgent question, contact our customer care (we answer there in 24-48h).

About your question, I'd like to do a precisation.
Warranty is not the same for all countries. Here in Europe, warranty lasts 2 years. But in other countries it may vary.
So, refer always to your country law.


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