Suito-T stuck after FW update

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thomas.bandelier
Posts: 2
Joined: Sat Nov 23, 2024 11:39 am

Suito-T stuck after FW update

Postby thomas.bandelier » Sat Nov 23, 2024 3:01 pm

STart of the winter season, so I wanted to bring my Suito back to operation today !
Upgrado app proposed me to update it to version 210, which I did.
At the end I had a failure message. The Suito stayed in the "blinking blue led" state forever.
Restarted the Suito and same - seems like I'm stuck in the DFU mode (I can see a DfuTarg device when scanning BT from my phone)

Is there any known way to recover the SUito in this case or will I have to send it to Suito for reflash ?
I created a ticket for support in parallel, but in the mean time if there's something known to do to recover , glad to learn it !

gleibermcelis
Posts: 1
Joined: Thu Jan 02, 2025 2:04 am

Re: Suito-T stuck after FW update

Postby gleibermcelis » Thu Jan 02, 2025 2:04 am

did you find a solution or they replayed to you?

antony9
Posts: 1
Joined: Thu Jan 16, 2025 8:20 pm

Re: Suito-T stuck after FW update

Postby antony9 » Thu Jan 16, 2025 8:22 pm

Hi,

I've got the same problem with 2 SUITO-T (mine and my wife). Since Upgrado, nothing it's working!!

michal.davidik
Posts: 1
Joined: Mon Feb 24, 2025 8:35 pm

Re: Suito-T stuck after FW update

Postby michal.davidik » Mon Feb 24, 2025 8:39 pm

The same thing happened to me, does anyone know a solution?

vyktom
Posts: 2
Joined: Fri Oct 03, 2025 2:05 pm

Re: Suito-T stuck after FW update

Postby vyktom » Mon Oct 06, 2025 5:52 pm

Elite support was helpful and quite quick, all resolved now:

To resolve the issue, please follow the steps below:
Download the ZIP file from the link below and transfer it to your phone

Using the NRF app, follow the instructions shown in the video at the following link and upload the previously downloaded ZIP file:
https://drive.google.com/file/d/1UM5VoV ... sp=sharing
(The video shows a Sterzo Smart, but the procedure is also valid for your trainer.)

Once done, complete the trainer update using the Upgrado app.

(video shows use of the NRF app, find DfuTarg, connect, use the 2nd icon from the right on top of the app, select file type distribution packet (ZIP), upload, wait a minute and it´s done)

kamuranyucel
Posts: 1
Joined: Sun Oct 19, 2025 1:12 pm

Re: Suito-T stuck after FW update

Postby kamuranyucel » Sun Oct 19, 2025 1:40 pm

Hi I don’t sene any zip files. Please upload again.

rolf.marggi
Posts: 3
Joined: Fri Oct 31, 2025 7:33 pm

Re: Suito-T stuck after FW update

Postby rolf.marggi » Fri Oct 31, 2025 10:59 pm

My Suito T is bricked too after the update. Seems to be a common issue. Can someone please provide the zip-file and an elaborated procedure how to unbrick ?

lifeboat.adam
Posts: 1
Joined: Sun Nov 09, 2025 4:38 pm

Re: Suito-T stuck after FW update

Postby lifeboat.adam » Sun Nov 09, 2025 4:42 pm

Any chance someone who has fixed this can share the .zip file please?


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