History is duplicating training rides

A virtual coach compatible with all Elite hometrainers

Moderators: Elite Admin S, Elite Admin M

dwtrux
Posts: 19
Joined: Sat Apr 15, 2017 4:57 am
Location: Louisiana

History is duplicating training rides

Postby dwtrux » Thu Aug 31, 2017 2:13 pm

Lately, My E Training History has been way off because some older sessions were duplicated 20 to 50 times. I can delete each one [a long process] to get back to the correct history just to find that the next day, the History has duplicated another date's sessions 20 to 50 times to again be deleted.

Any solution to fixing the glitch and keeping my History updated and correct?

User avatar
Elite Admin S
Posts: 1112
Joined: Tue Nov 08, 2016 10:18 am

Re: History is duplicating training rides

Postby Elite Admin S » Mon Sep 04, 2017 9:13 am

Hi

Please contact our customer care using the contact form in the app (in this way we will receive also useful information on your device version).

Thank you for your collaboration
Regards

franciscopalacios
Posts: 4
Joined: Wed Nov 01, 2017 3:19 pm

Re: History is duplicating training rides

Postby franciscopalacios » Wed Nov 01, 2017 3:37 pm

I have the same issue, when I get into History I find certain workouts that show up more than 50 times. I delete them but new duplications pop up the next day. It is very annoying :evil:

User avatar
Elite Admin S
Posts: 1112
Joined: Tue Nov 08, 2016 10:18 am

Re: History is duplicating training rides

Postby Elite Admin S » Fri Nov 03, 2017 11:39 am

Please contact the customer care at real@elite-it.com explaining the situation, the guys there will fix the problem

Regards


Return to “My e-training Mobile”

Who is online

Users browsing this forum: Bing [Bot] and 2 guests