The Real Software wired does not work in W10

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treino
Posts: 1
Joined: Sat Aug 11, 2018 4:47 pm

The Real Software wired does not work in W10

Postby treino » Sat Aug 11, 2018 4:58 pm

Since I had a update in W10 the "Real for Realaxiom wired v. 8.0.0.44 does not work, there's way to fix it?

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Elite Admin S
Posts: 1190
Joined: Tue Nov 08, 2016 10:18 am

Re: The Real Software wired does not work in W10

Postby Elite Admin S » Tue Aug 28, 2018 9:26 am

It may be due to port COM number.

Please download this file (it's an empty txt file, don't worry about it) and copy it on the same folder where the Real.exe file is:
https://drive.google.com/open?id=0B2n_H ... 1VsZnZWZ0E

Then, open windows device manager and check which number of COM port uses the console.
If it is equal or lower than 3, change the COM number and set it at 4 or higher.

Then run the software and all should work properly.

Regards


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