Turbo Muin Stopped connecting with APP

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renato.tumang
Posts: 3
Joined: Thu Dec 14, 2017 8:24 pm

Turbo Muin Stopped connecting with APP

Postby renato.tumang » Thu Aug 09, 2018 2:40 pm

HI I bought an Turbo Muin Smart B+on January 2017. And some days ago it stopped connecting with Smartphone APP. It keep asking me to start riding, but I start and the connection is not set. Would you please help me? Is there a Battery inside the Trainer that I should change?
Thanks.

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Elite Admin S
Posts: 1572
Joined: Tue Nov 08, 2016 10:18 am

Re: Turbo Muin Stopped connecting with APP

Postby Elite Admin S » Tue Aug 28, 2018 9:15 am

Hi

Probably it's due to the battery.
On the lower part of the trainer, you should see a red plastic tap. Inside, there's a sensor (misuro B+).
Open it and change the battery.

On the user manual you can easily find the procedure to change battery.

Regards

renato.tumang
Posts: 3
Joined: Thu Dec 14, 2017 8:24 pm

Re: Turbo Muin Stopped connecting with APP

Postby renato.tumang » Tue Nov 27, 2018 5:26 pm

HI,

Drivo II needs to change battery too? Calibration failed but the trainer has 3 months only.

Thanks.

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: Turbo Muin Stopped connecting with APP

Postby Elite Admin S » Mon Jan 14, 2019 2:20 pm

Drivo doesn't use batteries. It has a power supply.
Usually a failed calibration is due to disconnections (interference).
Please try again (also with a different device) and if the problem persists contact our customer care at myetraining@elite-it.com


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