Elite Qubo Digital Smart B+ (won't re-calibrate)

Moderators: Elite Admin S, Elite Admin M

thomas.tyberghein
Posts: 2
Joined: Mon Jan 21, 2019 2:41 pm

Re: Elite Qubo Digital Smart B+ (won't re-calibrate)

Postby thomas.tyberghein » Wed Jan 23, 2019 8:35 am

Dear Guisa,
Dear Elite,

I have the same problem with my rollers. What was the solution from Elite?
The don't answer me..

( resistance very high, low power readings, can't reset, break is always on)

I hope you can help.

kind regards
Thomas
(thomas.tyberghein@telenet.be)

kpijnaker
Posts: 1
Joined: Wed Jan 23, 2019 10:32 pm

Re: Elite Qubo Digital Smart B+ (won't re-calibrate)

Postby kpijnaker » Wed Jan 23, 2019 10:34 pm

Hi there,

I seem to have the same problem. Has anyone found the solution?

Regards,
Koos

User avatar
Elite Admin S
Posts: 1506
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Qubo Digital Smart B+ (won't re-calibrate)

Postby Elite Admin S » Wed Feb 13, 2019 12:42 pm

This kind of issue requires a deeper analisys and some tests.
Please contact our customer care at myetraining@elite-it.com, the customer care will answer you within 48h

Regards

jorisvanderhenst
Posts: 4
Joined: Thu Dec 20, 2018 5:14 pm

Re: Elite Qubo Digital Smart B+ (won't re-calibrate)

Postby jorisvanderhenst » Wed Mar 06, 2019 9:56 am

I had a similar problem. Guarantee period just expired. I informed elite end of 2018. A lot of mails from both sides and promises from their side (they would send a carrier to pick up the trainer and fix it but this carrier never showed up while i reserved time for it twice) and more than 2 months later i decided to give up. I'am buying a new trainer and it will be a tacx. Really disappointed in how Elite handled this.

jorisvanderhenst
Posts: 4
Joined: Thu Dec 20, 2018 5:14 pm

Re: Elite Qubo Digital Smart B+ (won't re-calibrate)

Postby jorisvanderhenst » Wed Mar 06, 2019 9:57 am

I had a similar problem. Guarantee period just expired. I informed elite end of 2018. A lot of mails from both sides and promises from their side (they would send a carrier to pick up the trainer and fix it but this carrier never showed up while i reserved time for it twice) and more than 2 months later i decided to give up. I'am buying a new trainer and it will be a tacx. Really disappointed in how Elite handled this.


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