Trainer very noisy now won't work properly.

Moderators: Elite Admin S, Elite Admin M

dnc1976@gmail.com
Posts: 1
Joined: Fri May 08, 2020 1:14 pm

Trainer very noisy now won't work properly.

Postby dnc1976@gmail.com » Fri Jun 05, 2020 11:53 am

Please help.
I've had the Novo smart, without issue, for a couple of years.
In the last few days it started getting noisy.
Today it makes a noise now when switching on and it now doesn't respond to elevation changes.
I use this in zwift daily, so I'm quite upset this doesn't work anymore. Any advice will be most welcomed.
Thank you.

User avatar
Elite Admin S
Posts: 1809
Joined: Tue Nov 08, 2016 10:18 am

Re: Trainer very noisy now won't work properly.

Postby Elite Admin S » Mon Jun 22, 2020 10:04 am

Hi

There may be a problem on the electronic board or on the motor.
Please contact the customer care at myetraining@elite-it.com and explain the situation, the guys there will give you instructions on what to check

Regards


Return to “Qubo Digital / Novo Smart”

Who is online

Users browsing this forum: No registered users and 1 guest