Elite Novo Smart not adjusting resistance

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gyapjuzokni
Posts: 1
Joined: Thu Mar 19, 2020 3:13 pm

Elite Novo Smart not adjusting resistance

Postby gyapjuzokni » Thu Mar 19, 2020 3:24 pm

Hi all!I have an Elite Novo Smart.Have been using it on Zwift for almost 2 years,with absolutely no problems and was super happy with it.
Couple of days ago it stopped adjusting the resistance in ERG and SIM mode aswell.So i can easily push out 1000+ Watts that Zwift shows,but in reality im not even close to that.
Tried to disconnect all ANT+ and BT devices.Reconnect and all this stuff.Nothing works.
Any ideas or help?
Thanks
Aron

axelcoro
Posts: 3
Joined: Sun Nov 18, 2018 6:37 pm

Re: Elite Novo Smart not adjusting resistance

Postby axelcoro » Mon Mar 23, 2020 10:11 am

Hi

I had the same problem yesterday with my Elite Evo.
I used Elite apps during 1,5 years, Zwift and other apps. And yesterday, I have been easily at 800 watts. On Elite app, if I adjust the resistance level from 100 W up to 700 W, Nothing happens.

I have no idea, I fear that the resistance system is broken...

User avatar
Elite Admin S
Posts: 1750
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Novo Smart not adjusting resistance

Postby Elite Admin S » Wed May 27, 2020 12:12 pm

Contact the customer care, the problem may be on the electronic board (which is easy to replace)

Regards


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