No Device Found

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dorff@stopmail.com
Posts: 1
Joined: Sun Dec 30, 2018 2:26 pm

No Device Found

Postby dorff@stopmail.com » Sun Dec 30, 2018 2:55 pm

I was given a wired realaxiom trainer. Running windows 10. I've installed the latest software from the website. I searched the forum for similar issues. My com port is 8. Downloaded the file as suggested in other questions. Still no luck on getting the trainer to connect. What should I try next?

Thank you.

nikkij78
Posts: 1
Joined: Sat Feb 16, 2019 7:57 am

Re: No Device Found

Postby nikkij78 » Sat Feb 16, 2019 8:01 am

It seems that the system is not able to detect the peripheral and for troubleshooting the problem start the system in the safe mode or switch the bios to lowest sensitivity.

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Elite Admin S
Posts: 1506
Joined: Tue Nov 08, 2016 10:18 am

Re: No Device Found

Postby Elite Admin S » Thu Feb 21, 2019 12:45 pm

If you still are having problems with the trainer even after following the com port procedure, contact us.
It is necessary to investigate further.

Regards


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