Cadence jumping all over the place

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alan.cheville
Posts: 1
Joined: Sun Dec 09, 2018 4:24 pm

Cadence jumping all over the place

Postby alan.cheville » Sun Dec 09, 2018 4:36 pm

I have a Direto and after about a month of using the trainer on Zwift I am noticing that every once in awhile the cadence will jump from 70 or 80 (my pace) to around 125 or 170 for a few seconds then settle back down. I am connected through ANT+ and the unit was recently calibrated.

Any ideas on how to fix this or contact service? When I go to the Elite web site I keep getting 404 errors on most English pages I try to get to.

Thanks.

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Elite Admin S
Posts: 1563
Joined: Tue Nov 08, 2016 10:18 am

Re: Cadence jumping all over the place

Postby Elite Admin S » Thu Feb 07, 2019 1:35 pm

Our trainers use a special algorithm that calculate cadence from the microvariations of speed that happens when you give a pedal stroke (sensorless cadence). This system works quite well and give a good approximation in standard conditions (smooth pedaling, not too high cadence, not too low power, chain well tensed...)

But if you need a precise cadence, we suggest to use an external wireless cadence sensor or our wired sensor (cheaper solution):
https://www.shopelite-it.com/en/spare-p ... sensor-kit


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