Problem with myrealvideo + Android app (Evo Interactive)

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axelcoro
Posts: 1
Joined: Sun Nov 18, 2018 6:37 pm

Problem with myrealvideo + Android app (Evo Interactive)

Postby axelcoro » Sun Nov 18, 2018 6:46 pm

Hello

My Evo Interactive home trainer is working with an Android tablet.
when I launch one course with "myrealvideo", the distance seems wrong (0.8 km in 3 min for example) and the video restarts at 0.8 or 0.9 km.
The slope seems also wrong compared to the video.

In the same time, the Evo Interactive makes some "Beep".

I did not have the problem with my Iphone when using the app.

Can you help me please?

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Elite Admin S
Posts: 1382
Joined: Tue Nov 08, 2016 10:18 am

Re: Problem with myrealvideo + Android app (Evo Interactive)

Postby Elite Admin S » Fri Nov 30, 2018 1:35 pm

Are you using a myRealVideo?
If it is so, try with another one. Sometimes some myRealVideos are badly recorded and may have some issue.

If it happens also with Elite RealVideos, it may be due to the software instead.
Try with Tour of the Moon, which is free.
If you have the same issue, contact our customer care at myetrining@elite-it.com


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