Rampa connects but the movie doesn't move

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wil13
Posts: 1
Joined: Mon Nov 12, 2018 6:47 pm

Rampa connects but the movie doesn't move

Postby wil13 » Mon Nov 12, 2018 6:59 pm

hi,
my rampa connects with the soft my e-training on my computer but when I start pedaling the image of the course does not move.
Could you help me please ?

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Elite Admin S
Posts: 1412
Joined: Tue Nov 08, 2016 10:18 am

Re: Rampa connects but the movie doesn't move

Postby Elite Admin S » Fri Nov 16, 2018 12:52 pm

If you do a workout instead, speed is properly displayed?

If not, please contact our customer care at myetraining@elite-it.com.
If speed is ok but the video still doesn't start, try also with this procedure:
https://elitesrl.zendesk.com/hc/en-us/a ... ws-10-BETA

Regards


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