Digital Qubo Wireless and Garmin 520

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eliteit
Posts: 5
Joined: Tue Jul 11, 2017 11:37 pm

Digital Qubo Wireless and Garmin 520

Postby eliteit » Tue Jul 11, 2017 11:38 pm

Hi - is the Digital Qubo Wireless compatible with the Garmin 520?

Thanks.

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Digital Qubo Wireless and Garmin 520

Postby Elite Admin S » Wed Jul 12, 2017 8:23 am

Hi

The Qubo Digital Wireless it's not compatible with Garmin 520.
But, if it is the upgradable version, you can do the upgrade to fe-c and then connect with it.
Can you tell me the serial number of your trainer?

eliteit
Posts: 5
Joined: Tue Jul 11, 2017 11:37 pm

Re: Digital Qubo Wireless and Garmin 520

Postby eliteit » Wed Jul 12, 2017 5:38 pm

Hi - it's Q14239.

Thanks!

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Elite Admin S
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Re: Digital Qubo Wireless and Garmin 520

Postby Elite Admin S » Thu Jul 13, 2017 8:17 am

Hi

I confirm that it is upgradable. After the upgrade, you'll be able to connect it with the garmin.
Please notice that:
- to upgrade the trainer, you need a pc and a ant+ dongle
- after the upgrade, you won't be able to connect the handlebar console anymore
- after the upgrade, the trainer will be fe-c compatible so if you use the my e-training app you have to select "qubo digital interactive"

If you decide to do the upgrade let me know, we'll send you the instructions on your forum email address

Regards

eliteit
Posts: 5
Joined: Tue Jul 11, 2017 11:37 pm

Re: Digital Qubo Wireless and Garmin 520

Postby eliteit » Thu Jul 13, 2017 3:24 pm

Yes please - send the instructions

Thanks!

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Elite Admin S
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Re: Digital Qubo Wireless and Garmin 520

Postby Elite Admin S » Fri Jul 14, 2017 8:34 am

Sorry, we have some problems sending you the instructions to your forum account address.
Please write me a pm with a different email address

eliteit
Posts: 5
Joined: Tue Jul 11, 2017 11:37 pm

Re: Digital Qubo Wireless and Garmin 520

Postby eliteit » Fri Jul 14, 2017 9:01 am

I've just sent a PM.

The message has appeared in my Outbox - have you received it?

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Elite Admin S
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Re: Digital Qubo Wireless and Garmin 520

Postby Elite Admin S » Fri Jul 14, 2017 9:05 am

Received!
We're going to send you the instructions

eliteit
Posts: 5
Joined: Tue Jul 11, 2017 11:37 pm

Re: Digital Qubo Wireless and Garmin 520

Postby eliteit » Fri Aug 11, 2017 9:41 am

Hi - please can someone contact me. The instructions sent didn't work. I get "Upgrade not possible" error.

Thanks

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: Digital Qubo Wireless and Garmin 520

Postby Elite Admin S » Mon Aug 28, 2017 8:26 am

Please contact our customer care and add the log report of the upgrade procedure.

Regards


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