I got a Direto last week and have been having problems with the resistance. It is very high and will not change. Pedaling in the easiest gear at 70rpm is 220 watts.
It pairs to the My ETraining app and calibrate well (although it's hard to do with such a high resistance). In the app using the + and - to change resistance does not make a difference.
Using it with Zwift and my Garmin 520 is the same, very high resistance and it doesn't change at all. Anyone else have a similar problem?
Direto resistance very high
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- Elite Admin S
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- Joined: Tue Nov 08, 2016 10:18 am
Re: Direto resistance very high
Hi
I see that you've already solved the problem with our customer care (there was a problem on the electronic board)
Regards
I see that you've already solved the problem with our customer care (there was a problem on the electronic board)
Regards
-
- Posts: 1
- Joined: Thu Jun 21, 2018 8:59 pm
Re: Direto resistance very high
Hi,
I have a similar problem. The trainer worked for the first 5 minutes but then got stuck at a very high resistance. When I decrease power in the elite app, nothing happens. Any idea on how to fix this?
Kind Regards!
Joakim
I have a similar problem. The trainer worked for the first 5 minutes but then got stuck at a very high resistance. When I decrease power in the elite app, nothing happens. Any idea on how to fix this?
Kind Regards!
Joakim
- Elite Admin S
- Posts: 2775
- Joined: Tue Nov 08, 2016 10:18 am
Re: Direto resistance very high
@joakimlindholm1,
Contact the customer care at myetraining@elite-it.com (it's necessary to investigate further)
Regards
Contact the customer care at myetraining@elite-it.com (it's necessary to investigate further)
Regards
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