Freehub not always engaging with flywheel

[alvinchai17]

Hi - my freehub starts out being engaged but whenever I freewheel or pedal backwards, the hub disengages and I need to pedal forward slowly for the freehub to re-engage. Please advise if you've had a similar issue and how it was resolved.

Thank you

[Elite Admin S]

Hi

It's necessary to check how the spacers and the freehub is installed.
Please contact the support adding some photos:
https://support.elite-it.com/en/ticket

[fruizjr]

@alvinchai17,

Was your issue resolved? I'm having the same problem.