knocking sound + support ticket down

[xdiezbetriu]

Hello,

I recently bought an Elite Suito T and I have used it just a couple of times and there is always a knocking and repetitive sound every time the wheel spins. I would like to fix this noise since it seems something is not right with it.

I have tried many times during the last 2 weeks to open a support ticket but it is always unavailable. Do you know if there is another way to contact the technical support?

Many thanks

[Elite Admin S]

Hi

Please write an email to this address: info@elite-it.com

Regards

[xdiezbetriu]

Many thanks

[kyvdh]

Did you ever get your knocking sound fixed? I have a knocking sound and some black debris on the floor. Just submitted a ticket.

[lucidam]

infinite craft

Many thanks

Has the problem been fixed yet?