[Suito T] cannot calibrate

Moderators: Elite Admin M, Elite Admin S

stefijn
Posts: 1
Joined: Wed Jan 25, 2023 9:20 pm

[Suito T] cannot calibrate

Postby stefijn » Thu Jan 26, 2023 8:37 am

I have a new Suito T since this week (did not have a trainer before); I installed the myTraining software, mounted my bike, and doing a standard training works perfectly, but I cannot start the calibration.

I see this in the software (bike is connected)
Naamloos.png
Naamloos.png (78.41 KiB) Viewed 6591 times


When I click the cog nothing happens. Also, when I click Trainer Diagnostics this fails after a few minutes.


Sometimes when I go to this page a few options more appear and almost immediatly dissapear and I'm not able to click any or make a screenshot of that.

User avatar
Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: [Suito T] cannot calibrate

Postby Elite Admin S » Mon Jan 30, 2023 9:59 am

Hi

Please uninstall the software and install it again.
If the problem isn't solved, contact our support:
https://support.elite-it.com/en/ticket


Return to “Suito”

Who is online

Users browsing this forum: No registered users and 6 guests