Smell Issue

Moderators: Elite Admin M, Elite Admin S

julius.buecher
Posts: 3
Joined: Fri Nov 12, 2021 11:53 pm

Smell Issue

Postby julius.buecher » Fri Nov 12, 2021 11:56 pm

Hey there.

I have a Suito-T since three weeks. During training it develops a smell like burned rubber that stays quite a while in the room. Also when freeweeling it sometimes makes a loud „clunk“ noise two or three times. But the smell is a real problem.

User avatar
Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Smell Issue

Postby Elite Admin S » Mon Nov 15, 2021 11:27 am

Please contact the customer care:
https://support.elite-it.com/en/ticket

Add the serial number of the trainer and a short video in which is possible to hear the noise

Regards


Return to “Suito”

Who is online

Users browsing this forum: No registered users and 6 guests