Firmware update 196

Moderators: Elite Admin M, Elite Admin S

red.hell
Posts: 47
Joined: Wed Dec 23, 2020 10:10 pm

Re: Firmware update 196

Postby red.hell » Tue Jan 18, 2022 6:32 pm

osa.gensobunya@gmail.com wrote:This firmware is so terrible.
After the update, My Suito is no longer work w/ ERG and resistance adjust.


wich type of connection? I had problem of connection drop with ant+ but works well with bluetooth

gen.t
Posts: 3
Joined: Tue Jan 18, 2022 12:32 pm

Re: Firmware update 196

Postby gen.t » Wed Jan 19, 2022 1:38 am

Both.
Zwift(ANT/BT) and e-mytraining(BT) level mode are can't adjust the resistance. I'm contacting Elite support.

gen.t
Posts: 3
Joined: Tue Jan 18, 2022 12:32 pm

Re: Firmware update 196

Postby gen.t » Wed Jan 19, 2022 1:47 pm

I contacted to Elite support, then they would like to suggest replacing my SUITO electric board. Maybe my issue isn't caused by the firmware.

User avatar
Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Firmware update 196

Postby Elite Admin S » Wed Jan 19, 2022 3:28 pm

I'm sorry gen.
Please contact our support to understand what has gone wrong:
https://support.elite-it.com/en/ticket

Regards

patbay64
Posts: 1
Joined: Mon Jan 17, 2022 6:19 pm

Re: Firmware update 196

Postby patbay64 » Sat Jan 22, 2022 11:07 am

bonjour
est il possible de revenir a l ancienne version depuis le telechargement les indications sur la plateforme kinomap ne fonctionnent plus
merci

vladimiro.mourato
Posts: 2
Joined: Wed Jan 26, 2022 11:14 am

Re: Firmware update 196

Postby vladimiro.mourato » Wed Jan 26, 2022 11:17 am

Good morning,
Today during the firmware update for the 196, there was an error during the same and since then the trainer stopped communicating and it turns on (there was the sound turning on) but none of the leds is on and there is no communication. Has anyone had something similar happen? do you know how to restart the system?

User avatar
Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Firmware update 196

Postby Elite Admin S » Mon Jan 31, 2022 2:26 pm

Hi guys

If something stop working during upgrado procedure, first of all try powering off the trainer and then powering it on again.
If this doesn't solve the problem, contact the customer care:
https://support.elite-it.com/en/ticket

Regards


Return to “Suito”

Who is online

Users browsing this forum: No registered users and 5 guests