Elite Suito - Cant Pedal

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dnmastrini
Posts: 1
Joined: Wed Sep 15, 2021 4:31 am

Elite Suito - Cant Pedal

Postby dnmastrini » Wed Sep 15, 2021 4:33 am

My Elite Suito arrived today and I've installed my bike on the device as instructed. I am able to rotate the pedals backwards but not forwards. Any ideas re a fix for this?

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Elite Admin S
Posts: 2265
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Suito - Cant Pedal

Postby Elite Admin S » Wed Sep 15, 2021 8:22 am

Hi

Are you sure to have used the correct adapters and to have mount the bike properly?
Please take a look at the video at this link:
https://elitesrl.zendesk.com/hc/en-us/a ... d-Suito-T-

If still you can't pedal forwards, contact us:
https://support.elite-it.com/en/ticket
Specify:
- the trainer model
- the serial number of the trainer

Regards


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