Suito Vibrations at high speed and high gear

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croels
Posts: 2
Joined: Tue Mar 09, 2021 10:19 am

Suito Vibrations at high speed and high gear

Postby croels » Tue Mar 09, 2021 11:01 am

Hello all,

I Have buy a new Elite Suito-T. I put a new 10 speed Shimano HG-500-10 cassette (with one of the provided spacer). I tightened the cassette correctly of course. I have well lubricated the chains and the cassette. But when I ride to high speed and with the high gear there are vibrations transmited in all my bike and have a saccaded feeling when pedaling. The vibrations and saccaded feeling is higher when I go to the higher gear (from sprocket 18 to 11). I noticed a very slight oscillation of the flywheel. I don't know if this is the cause and if i need to tighten something ?
This is my first home trainer so I don't know if it is normal sensations and I can't compare with an other trainer.

on the other side I also noticed that when I am at low speed and low gear with a high slope (>10%), I have the feeling that the belt is slipping. But for the moment this phenomenon does not bother me much less than the vibrations.

Should I contact the elite after-sales service or the retailer?

Can you help me please.
Thanks by advance.
Have a nice day.
Cédric.

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