knocking noise within the unit

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bleu1128
Posts: 1
Joined: Sat Jan 30, 2021 9:20 pm

knocking noise within the unit

Postby bleu1128 » Sat Jan 30, 2021 9:21 pm

I got the suito in November 2020 and it was riding smoothly until recently. The unit itself has started to make a knocking sound when I reach about 100watts. see video:
https://www.dropbox.com/s/e2bub4ki8thp0 ... 6.mov?dl=0

Has anyone encountered this and can I get warranty to cover this issue for a new unit (which is what my local bike store told me to do)

Thanks

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