Differences in W with Assioma

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pradogx
Posts: 1
Joined: Fri Oct 02, 2020 3:15 pm

Differences in W with Assioma

Postby pradogx » Fri Oct 02, 2020 3:21 pm

Hi,
I have a recently purchased Elite Suito.
I have calibrated it without problems.
I have done several workouts comparing the power given by the Suito with my Assioma pedals on the bike.
The roller marks 8% less power.
How can I adjust it to indicate values like my pedals?
Thank you.
Sergi from Barcelona.

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Differences in W with Assioma

Postby Elite Admin S » Tue Oct 06, 2020 12:30 pm

Please contact the customer care at myetraining@elite-it.com.
The guys there will ask you some specific test to understand the situation

Regards

tolgasarcc
Posts: 2
Joined: Tue Feb 23, 2021 12:31 am

Re: Differences in W with Assioma

Postby tolgasarcc » Sat Feb 27, 2021 3:09 pm

I'm having the same problem with 4iiii PM vs Suito. Trainer is calibrated as instructed. I have searched for help from Elite support but they say it is as it is :(

Yesterday while chating with my neighbor about the issue he offered me to try his trainer (Tacx Neo) with my bike in order the compare my PM to Tacx. (His dual Stages PM matches hisTacx perfectly) My readings on Tacx were also nearly spot on with my PM. I did a 35 min. workout where avg. power data of my PM-Garmin duo also matched Zwift avarege of Tacx (only 1 watt difference)

I did the same Zwift workout at home with my Suito and the deviance at avarege power data wash 18 watts. I've already spotted (and felt due to ERG mode) aprox. 20 watts of difference during the work out anyway.

This morning, in some point of my training plan I was supposed to do 280 watts at 70 rpm. My PM- Garmin duo was reading 350 watts/70rpm while Suito insisted it was only 280 watts. Eventually my legs got toasted (ERG mode was on) and I stopped pedaling.

So I checked the internet and found out that I'm not alone in this. There're more than 200 messages about the subject in Zwift forums.

Unfortunately I strongly NOT recommend this “trainer” for training purposes :(

red.hell
Posts: 47
Joined: Wed Dec 23, 2020 10:10 pm

Re: Differences in W with Assioma

Postby red.hell » Sat Feb 27, 2021 6:43 pm

tolgasarcc wrote: Unfortunately I strongly NOT recommend this “trainer” for training purposes :(


why not? it train you more hard

if you have an ant+ dongle you can read data directly from your PM in zwift, on controllable you set the suito, on power reading the PM

but also my-etraining could read data from an external PM

Lolobiker
Posts: 3
Joined: Wed Dec 02, 2020 10:35 am

Re: Differences in W with Assioma

Postby Lolobiker » Thu May 06, 2021 11:00 pm

pradogx wrote:Hi,
I have a recently purchased Elite Suito.
I have calibrated it without problems.
I have done several workouts comparing the power given by the Suito with my Assioma pedals on the bike.
The roller marks 8% less power.
How can I adjust it to indicate values like my pedals?
Thank you.
Sergi from Barcelona.

Hola Sergi tengo el mismo problema que tu,yo tengo biela stages y con la biela fácilmente supero los 200w pero con el rodillo llegar a 200w me cuesta mucho,te dieron una solución yo lo tengo aún en garantía.
Lolo Valencia

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Differences in W with Assioma

Postby Elite Admin S » Fri May 07, 2021 8:58 am

Hi guys

If you notice a lack of accuracy on your Suito (or on any other trainer model), you have to contact our customer care.
the guys there will solve the problem.

To contact us, select the trainer model and then the link to open a ticket:
https://support.elite-it.com

Lolobiker
Posts: 3
Joined: Wed Dec 02, 2020 10:35 am

Re: Differences in W with Assioma

Postby Lolobiker » Fri May 07, 2021 10:31 am

Elite Admin S wrote:Hi guys

If you notice a lack of accuracy on your Suito (or on any other trainer model), you have to contact our customer care.
the guys there will solve the problem.

To contact us, select the trainer model and then the link to open a ticket:
https://support.elite-it.com

Muchas gracias

connah9
Posts: 1
Joined: Tue Nov 23, 2021 3:46 pm

Re: Differences in W with Assioma

Postby connah9 » Tue Nov 23, 2021 3:48 pm

Hi

I have noticed the same thing with my Suito, I have contacted the support, done the tests required and sent the files over.
I have been told that they can’t see a reason why this is different and to speak to the people I bought it from (which I am trying to do)
Is there anything else that you can suggest/help with?
Thanks


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