Rubbing noise and wobble.

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Schpongo
Posts: 1
Joined: Mon Jun 22, 2020 8:46 am

Rubbing noise and wobble.

Postby Schpongo » Tue Jun 23, 2020 8:54 am

I just received my new Elite Suito. After setting it up I'm sad to report that there is a slight rubbing noise coming from the back of the trainer. Also when I bring it up to speed and the stop peddling my bikes cockpit starts to vibrate / oscillate. I assume the flywheel isn't true.

Is there a quick way to fix this or shall I send my trainer back and get a replacement?

Greetings
Daniel

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Elite Admin S
Posts: 1846
Joined: Tue Nov 08, 2016 10:18 am

Re: Rubbing noise and wobble.

Postby Elite Admin S » Tue Jun 23, 2020 10:49 am

Hi

Please contact our customer care at myetraining@elite-it.com.
Add also a video in which we can hear the noise and also the wobble is visible

Regards

nhonore
Posts: 1
Joined: Fri Jul 24, 2020 11:52 pm

Re: Rubbing noise and wobble.

Postby nhonore » Fri Jul 24, 2020 11:54 pm

Bonjour. I have exactly the same issue. My SUITO is new, just received and I cannot pedal as there is strong noise in the rotor.
It looks like a noise of friction between 2 discs exactly inside the rear engine.

Bonjour. J'ai exactement le même problème. Mon SUITO est neuf, vient de recevoir et je ne peux pas pédaler car il y a un fort bruit dans le rotor. On dirait un bruit de frottements entre 2 disques exactement à l'interieur du moteur arrière.

HELP!


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