I just got a brand new Elite Suito and wanted to take it for a test ride but I found the resistance to be extremely tight for anything. I'm pushing >400 watts on the small chainring and largest cog to even get it to move. I tried doing the calibration on the Android and Windows app and It's impossible to get it to speed. The same for Zwift.
I've used other smart trainers in the past and I feel this is very abnormal. It shouldn't be as tight as it is. Is there a way to manually reduce the resistance on the trainer? or maybe the unit is defective?
I made sure that it is using the latest firmware with the upgrado app.
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I am having the same issue. Opened a ticket for it. The resistance is hard and does not respond to changes in terrain in Zwift, which it did until a month ago. Can't use it now as I am gassed after about 10 minutes pedaling. And I have yet to find a way to calibrate it.
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