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Oil loss in TurboMuin

Posted: Sun Aug 20, 2017 5:59 pm
by ogutigon
Hello,

I just have sent a message though the contact form in the support of the official website, but I would like to ask here also.
I have a Turbomuin (2014) and after some time without using it, I discover today oil on the floor.
I remove the cover and the rubber seal seems not to be well positioned.
Do you have replament for this rubber seal?
How much oil I have to put inside? (Because I don“t know exactly how much oil has he lost)
What kind of oil uses the TurboMuin?

Thank you very much

Re: Oil loss in TurboMuin

Posted: Mon Aug 28, 2017 9:01 am
by Elite Admin S
Hi

I've been told that you're already in contact with our customer care to solve the problem.
The oil to use is a special oil, so we will send it to you (and also a new o-ring)

Regards