Using battery in only 2-4 hours

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spenorden@gmail.com
Posts: 2
Joined: Mon Mar 25, 2019 2:20 pm

Using battery in only 2-4 hours

Postby spenorden@gmail.com » Mon Mar 25, 2019 2:29 pm

Hi,
I have bought a second hand Turbo Muin (s/n: 10171) with Misuro.
I use it together with Zwift - everything working fine.
BUT after only 2-4 hours of riding the system writes "Connected" but "No Signal" (no reading of watt).
It is a pain in the butt as there is no warning and it is always during a race.
After I replace the battery, everything is working fine again - but only for 2-4 hours.
What to do?

Best regards
Soren, Copenhagen

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Using battery in only 2-4 hours

Postby Elite Admin S » Wed Mar 27, 2019 12:40 pm

If there is a so high power consumption, it is necessary to replace the misuro.
Contact us at myetraining@elite-it.com

Regards

spenorden@gmail.com
Posts: 2
Joined: Mon Mar 25, 2019 2:20 pm

Re: Using battery in only 2-4 hours

Postby spenorden@gmail.com » Sun Apr 07, 2019 9:07 am

EXCELLENT SERVICE !
I post my problem. I get a quick answer.
Elite send me a new Misuro B+ free of charge despite the fact that my Turbo Muin and Misuro B+ is very old.
And now everything is working perfectly :-)
Thank you ELITE !

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Using battery in only 2-4 hours

Postby Elite Admin S » Tue Apr 16, 2019 9:38 am

Thank you for your words!

peckcheong
Posts: 1
Joined: Sat Apr 25, 2020 4:43 am

Re: Using battery in only 2-4 hours

Postby peckcheong » Sat Apr 25, 2020 4:51 am

I have the exact same problem with my misuro as well. During the ride, there will be no signal or power reading while it is connected. And I have to reconnect via bluetooth again and again. Frustrating while zwifting. And the battery last only 1 to 2 rides. If I left it in the sensor, it will drain out in a week.

The serial number of the misuro B+ is 3326

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Using battery in only 2-4 hours

Postby Elite Admin S » Mon Apr 27, 2020 4:57 pm

@peckcheong

please contact our customer care

Regards


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