Can't change into big chain ring on Kura

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sh-g
Posts: 3
Joined: Sun Jan 28, 2018 1:00 pm
Location: Norway

Can't change into big chain ring on Kura

Postby sh-g » Sat Feb 24, 2018 11:19 am

Hi guys,
I can't change into the big chain ring when I have my bike on my Kura. Derailleur works OK when I have my rear wheel on.
Does anybody else experience this?

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Elite Admin S
Posts: 1180
Joined: Tue Nov 08, 2016 10:18 am

Re: Can't change into big chain ring on Kura

Postby Elite Admin S » Wed Mar 21, 2018 12:44 pm

Hi

Check the cassette mounting (correct number of spacers and no plays between the parts).
If still you have problems, contact our customer care adding some photos or a short video that illustrate the issue.

Regards

aormazabalr
Posts: 1
Joined: Tue Jun 19, 2018 7:19 am

Re: Can't change into big chain ring on Kura

Postby aormazabalr » Tue Jun 19, 2018 7:22 am

Hello

If I install a Shimano 9v 11/32T cassette, how many spacers I need?

Thank you

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Elite Admin S
Posts: 1180
Joined: Tue Nov 08, 2016 10:18 am

Re: Can't change into big chain ring on Kura

Postby Elite Admin S » Wed Jun 20, 2018 10:51 am

Hi

You'd need 2 spacers in theory. Check if the cassette is well fixed, without plays.

Regards


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