Redeem codes?

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tunek123
Posts: 2
Joined: Tue Nov 15, 2022 1:01 pm

Redeem codes?

Postby tunek123 » Tue Nov 15, 2022 1:04 pm

Hi,

I succesfully registered my Elite Suito-T trainer and received the codes per email with the codes to Rouvy etc.

I redeemed the code for Rouvy and after the trial period ended (15+30 days) I wanted to try other platforms too (eg. Zwift).

Sadly I deleted the email with the codes...is it possible to get those codes again? I can send the serial number of my trainer to the support team and they probably could see that the codes are open (except the Rouvy one of course)....

Can someone help me?

Thanks, Anton

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Redeem codes?

Postby Elite Admin S » Wed Nov 16, 2022 9:26 am

Hi

Contact the support, the guys there will send you again the codes.
Remember to specify the trainer serial number and your account to retrieve the codes.

https://support.elite-it.com/en/ticket

Regards

tunek123
Posts: 2
Joined: Tue Nov 15, 2022 1:01 pm

Re: Redeem codes?

Postby tunek123 » Wed Nov 16, 2022 10:25 am

Thank you for the reply, I just contacted them....

regards Anton


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