Real Turbo Muin Smart B+, Ant+ connection is not possible

RealAxiom, RealTour, RealPower, Real Turbo Muin, Real emotion

Moderators: Elite Admin S, Elite Admin M

gbpakito
Posts: 1
Joined: Mon Oct 09, 2017 10:23 am

Real Turbo Muin Smart B+, Ant+ connection is not possible

Postby gbpakito » Mon Oct 09, 2017 10:30 am

Good Morning,
I have a Real Elite turbo muin smart B + and I have problems connecting to Real software (latest version) through ant +.
I tried the connection but it always returns me an Ant + error message. The trainer is left with the red light blinking and there is no way to connect it to the Real software. However if I can connect it to other software like Bkool and Zwift.
Please can you tell me what I need to do to be able to connect it? I'm desperate.

Thank you very much,

User avatar
Elite Admin S
Posts: 1180
Joined: Tue Nov 08, 2016 10:18 am

Re: Real Turbo Muin Smart B+, Ant+ connection is not possible

Postby Elite Admin S » Mon Oct 09, 2017 10:57 am

Please contact our customer care at real@elite-it.com to investigate the situation

Regards


Return to “Real trainers”

Who is online

Users browsing this forum: No registered users and 1 guest