RealPower not connecting (wired ethernet)

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j12
Posts: 2
Joined: Fri Sep 01, 2017 11:34 pm

RealPower not connecting (wired ethernet)

Postby j12 » Fri Sep 01, 2017 11:44 pm

Trying to setup my RealPower for the first time in a while. It connects with an ethernet cable and is not being recognized by the Real software (7.2.0.77) Software says I need to connect a first time and restart. I have the unit powered up and connected when I restart the software, but the same message appears.
Any ideas?

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Elite Admin S
Posts: 1574
Joined: Tue Nov 08, 2016 10:18 am

Re: RealPower not connecting (wired ethernet)

Postby Elite Admin S » Mon Sep 04, 2017 8:43 am

Hi

Can you tell me exactly which error message you get?

Regards


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