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Realtour B+ resistance failed

Posted: Sat Jan 19, 2019 9:56 pm
by matt.gokey1
This week, my RealtourB+ stopped changing resistance. I noticed 1st on Zwift, but confirmed by test rides on Elite videos. The unit still connects and sends data, such as speed, cadence, and (incorrect) watts, and also moves my Zwift avatar/Elite video. On Zwift, the wattage fluctuates with slope, but there is no change in resistance at all.

Because everything else besides resistance appears to work on two separate programs, I'm thinking this is a mechanical issue with the trainer and not a software issue? I'd love to be wrong though!

Can you please advise? If it is a mechanical issue, like a burned out resistance unit, can I replace that unit?