Elite Rampa pairing not working with Apple TV

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Marco57
Posts: 1
Joined: Fri Nov 24, 2017 8:16 pm

Elite Rampa pairing not working with Apple TV

Postby Marco57 » Fri Nov 24, 2017 8:24 pm

Hello,
I have an Elite Rampa, purchased 1 month ago. I use Zwift with it. This week, the application was released for Apple TV.
I have an Apple TV (4th generation (not 4K)) and I’m unable to pair the Rampa with it.
May be you can help me?
Do I need an ATV 4K ?
Is it an compatibility issue between the Rampa and ATV with Bluetooth pairing
I tested pairing from Zwift, from the ATV. Nothing work. ATV Bluetooth works. Tested with another device.
Rampa works with iPad.

Thanks in advance for your kind support.

Marco

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Elite Admin S
Posts: 1382
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Rampa pairing not working with Apple TV

Postby Elite Admin S » Fri Dec 15, 2017 11:07 am

Hi Marco

I've seen that you're already in contact with our customer care.
Were you able to connect to the trainer at the end?

Regards


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