Rampa bike fit issue

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asc72
Posts: 1
Joined: Fri Apr 05, 2019 1:18 am

Rampa bike fit issue

Postby asc72 » Fri Apr 05, 2019 1:27 am

I am having an issue where the Rampa support posts seem to be getting closer together at the top. My wife and I use the trainer with two different bikes, so we switch frequently. My bike is larger and I am finding it difficult to fit my bike in now. This is with the handle open, before even attempting to lock it in (so its not a matter of threading out the piece that the hub sits in). It has definitely become tighter over time. I think its a solid frame, so not sure how this could be adjusted. Any suggestions?

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Rampa bike fit issue

Postby Elite Admin S » Tue Apr 16, 2019 9:37 am

Contact our customer care at myetraining@elite-it.com, adding any useful info (models of the bike, measures, photos or videos...)

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