Elite Smart Novo - roller wear

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Bhoy63
Posts: 1
Joined: Fri Mar 23, 2018 7:05 pm

Elite Smart Novo - roller wear

Postby Bhoy63 » Fri Mar 23, 2018 7:15 pm

Hi
I have just received a replacement turbo as my 3 month old one had a deep ridge worn in the roller.
I have set up the new one properly however I'm still a bit worried based on what happened to the previous one. The tyre is lightly touching the roller not tight on it.

After a quick spin a thin tyre line has marked the red roller , which I expect is normal

What wear would you normally expect to see on the roller over the next few weeks and months?

Thanks

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Smart Novo - roller wear

Postby Elite Admin S » Wed Mar 28, 2018 10:21 am

Hi

The problem is that the tire is not enough in contact with the roller (not the opposite!)
Please do the three complete turns of the knob, the tire must be well pressed on the roller. The roller will almost "enter" into the tire.
Verify also that the wheel is well inflated and remember to not brake during the training!

Regards

loicV
Posts: 1
Joined: Thu Dec 27, 2018 3:34 pm

Re: Elite Smart Novo - roller wear

Postby loicV » Thu Dec 27, 2018 3:41 pm

I have the same problem with my EVO. I used a special tire for home-trainer (Decathlon 700x25)
I tried for the first time this morning my new EVO and I observed this (attached picture). Is it normal?
Thank you
Photo.jpg
Picture of the roller
Photo.jpg (204.63 KiB) Viewed 15385 times

aston_villa348
Posts: 1
Joined: Thu Apr 15, 2021 4:44 am

Re: Elite Smart Novo - roller wear

Postby aston_villa348 » Thu Apr 15, 2021 4:41 pm

Estou com mesmo problema de desgaste no rolo, apenas 22 km (Novo Smart) e fez um sulco no rolo.
Uso pneu Victória 29 X 1.35 com 7 Bar de Pressão, encosto o rolo no Pneu e aciono a alavanca.
Sinto um cheiro de queimado quando aumenta a resistência/força do rolo .
Tive um cycleops por 2 anos e a unica marca era do pneu no rolo, mas sem deformação.
Estou preocupado!!!! e aguardando reporto do administrador do forum

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Smart Novo - roller wear

Postby Elite Admin S » Mon Apr 19, 2021 10:23 am

Hi guys

Novo Smart and Evo have the same frame.
It's very important to mount properly the bike on the trainer. As I wrote you before, you have to do three complete turns of the mob to have a proper contact between the tire and the roller. If you notice a groove on the elastogel roller it means that there's not enough contact (or you braked on the trainer).

The damage is permanent and the elastogel roller cannot be replaced, so be careful.
If the damage is little, you can move a little on one side the unit of resistence to avoid the groove (the hole of the fixing bolt of the trainer are slotted).

Regards

Guy
Posts: 1
Joined: Thu May 06, 2021 12:52 pm

Re: Elite Smart Novo - roller wear

Postby Guy » Fri May 07, 2021 12:39 pm

Hi,

I have had my Elite Novo Force (not a smart one, just the basic trainer) for about 3 years and have got a lot of use out of it. Unfortunately there has been a groove worn in the resistance roller. Is there anything that can be done to repair or replace the part, or should I simply increase the pressure between the tyre and roller to compensate?

Thank you.

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Smart Novo - roller wear

Postby Elite Admin S » Mon May 10, 2021 9:31 am

Hi

It depends on the status of the roller.
My suggestion is to contact the customer care adding some photos so the guys there can evaluate the damage.

Go to our support page, select the trainer model you have and then select to the link to open a ticket:
https://support.elite-it.com/


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