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Drivo belt slipping

Posted: Thu Apr 19, 2018 10:10 pm
by Badgerwilson
Hi could do with some help. The belt on my drivo is slipping badly on anything above 4% on zwift.stopping me from generating any cadence and it seems as though the resistance goes up forcing me to grind it out.can the belt be tightened or does it need to go back it was calibrated yesterday with a offsett of6433
Thanks Pete

Re: Drivo belt slipping

Posted: Fri Apr 20, 2018 8:55 am
by Elite Admin S
Hi

Can you tell me the original offset of your Drivo (or the serial number)?

Regards

Re: Drivo belt slipping

Posted: Fri Apr 20, 2018 4:21 pm
by Badgerwilson
Hi thanks for the quick response S/N 53842

Re: Drivo belt slipping

Posted: Tue Apr 24, 2018 8:57 am
by Elite Admin S
The offset you've found is very close to the original one (6432), so it is ok.
The problem may be on the belt, that probably has to be tighten as indicated in the user manual.
Contact our customer care at real@elite-it.com if you need more detailed instructions

Regards