Drivo belt slipping

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Badgerwilson
Posts: 2
Joined: Sun Apr 15, 2018 9:39 pm

Drivo belt slipping

Postby Badgerwilson » Thu Apr 19, 2018 10:10 pm

Hi could do with some help. The belt on my drivo is slipping badly on anything above 4% on zwift.stopping me from generating any cadence and it seems as though the resistance goes up forcing me to grind it out.can the belt be tightened or does it need to go back it was calibrated yesterday with a offsett of6433
Thanks Pete

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: Drivo belt slipping

Postby Elite Admin S » Fri Apr 20, 2018 8:55 am

Hi

Can you tell me the original offset of your Drivo (or the serial number)?

Regards

Badgerwilson
Posts: 2
Joined: Sun Apr 15, 2018 9:39 pm

Re: Drivo belt slipping

Postby Badgerwilson » Fri Apr 20, 2018 4:21 pm

Hi thanks for the quick response S/N 53842

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Elite Admin S
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Re: Drivo belt slipping

Postby Elite Admin S » Tue Apr 24, 2018 8:57 am

The offset you've found is very close to the original one (6432), so it is ok.
The problem may be on the belt, that probably has to be tighten as indicated in the user manual.
Contact our customer care at real@elite-it.com if you need more detailed instructions

Regards


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