Drivo mains connector failure on Drivo.

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jake@korving.co.uk
Posts: 1
Joined: Mon Jun 17, 2019 12:03 pm

Drivo mains connector failure on Drivo.

Postby jake@korving.co.uk » Tue Nov 16, 2021 7:53 pm

Hi

Having returned the Drivo (it was summer, so not used), I had an intermittent light on the cover (I assumed there’s 3 of them)

I have dismantled the plastic cover, and when the cable is fitted, it is either 3 colours or blank.

Having moved it, it seems that the power connector mount is intermittent, so needs to be replaced.

How do I order one? I don’t really want it to be soldered, as I think the connector is unwell.

Any ideas?

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: Drivo mains connector failure on Drivo.

Postby Elite Admin S » Thu Nov 18, 2021 11:46 am

Hi

Contact the customer care:
https://support.elite-it.com/en/ticket

Add the trainer serial number and any additional detail that can be useful to understand the problem (photos, videos..)

Regards


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