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Direto resistance

Posted: Wed Mar 28, 2018 8:21 pm
by Jonas

I connected my new Direto with the mobile app, but when start padaling the resistance is very high and the app shows a speed of only 1 k.p.h.

The cadence is also very low (50) because of the high resistance.

I have already changed the levels in the level mode, but nothing changed.
The resistance was always the same.

What could be the problem and what could I do?


Re: Direto resistance

Posted: Thu Mar 29, 2018 10:34 am
by Elite Admin S

I think there some configuration error.
Please contact our customer care at adding the screenshots of the configuration you've set in the app (parameter screen and advanced setting screen)