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Direto calibration

Posted: Tue Feb 20, 2018 11:03 pm
by hmof
Hi, I just got my Direto. Does it need calibration? The instructions didn't mention it.

In the My Training app there is "Trainer Sensor Calibration". It tells me to start pedaling, but then nothing happens. When I go to ride in Dashboard -> Trainings -> Level mode, it sees the trainer OK, so the Bluetooth is working. I am using My Training on iPad.

Re: Direto calibration

Posted: Thu Feb 22, 2018 12:19 pm
by Elite Admin S
Hi

We suggest to do the calibration every 3-4 weeks of use.
In my e-training, if you do a normal training all works properly?
If it is so, but you cannot do the calibration still, please contact the customer care at real@elite-it.com to investigate further

Regards

Re: Direto calibration

Posted: Tue Mar 20, 2018 9:11 am
by hmof
Hi, today it worked in the My e-training app. I don't know what went wrong before.

I think the value was 6715. Is it good?

Re: Direto calibration

Posted: Wed Mar 28, 2018 9:35 am
by Elite Admin S
It depends on the original value of your trainer.
There's a sticker on the trainer with the original value, check it. If your value is close to that (not more than 5 points) it is ok.
If it is lower of more of 5 points, then it is necessary to tighten the belt (1 turn at time, then calibrate again and check if the value is ok, otherwise go on with another turn - NEVER exceed the original offset!)

Regards

Re: Direto calibration

Posted: Tue Apr 10, 2018 5:35 am
by hmof
Hi, where is the sticker? I don't see it.

Re: Direto calibration

Posted: Wed Apr 11, 2018 8:38 am
by Elite Admin S
It's on the bottom of the trainer.

Regards

Re: Direto calibration

Posted: Sat Aug 25, 2018 5:24 am
by eichenfield
I’m pretty sure my sticker says 6573, and my calibration returns 6508. I guess it’s possible it says 6513, but I doubt it. If it’s really off by 65, is there something wrong with the unit, or should I just tighten the belt. If so, how?

Re: Direto calibration

Posted: Tue Aug 28, 2018 10:31 am
by Elite Admin S
Contact the customer care at myetraining@elite-it.com specifying also the serial number of the trainer.
We have a register with all the original offset of the trainers, so we can check (and in case give you instructions on what to do)

Regards

Re: Direto calibration

Posted: Thu Sep 27, 2018 11:25 am
by Frans
Where exactly can I find the option 'Trainer Sensor Calibration' in the iOS app? It doesn't show up to me.

Re: Direto calibration

Posted: Thu Sep 27, 2018 12:41 pm
by Elite Admin S
Where exactly can I find the option 'Trainer Sensor Calibration' in the iOS app? It doesn't show up to me.


The calibration wizard is in the Advanced Settings of the app.
The option appears only for the trainers that can be calibrated, of course.

Regards