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Resistance Too High on Direto

Posted: Fri Feb 16, 2018 3:25 am
by alex.welsh4
I have a new Direto that seems to be having problems. Whenever I turn on resistance mode, even the tiniest little grade feels like the Zoncolan. For example, at a 3% grade 100 RPM in a 36/26 (my smallest gear) requires about 360 Watts. For reference, I’m 172 pounds/78 kilos. I’ve tried calibrating over and over again to no effect. I have this problem in myETraining and TrainerRoad. Please help!

Re: Resistance Too High on Direto

Posted: Fri Feb 16, 2018 12:56 pm
by Elite Admin S
Please contact our customer care and add:
- the serial number of your Direto
- the offset value you get at the end of calibration
- an exported file of a training in which the issue is visible

Regards

Re: Resistance Too High on Direto

Posted: Sat Feb 17, 2018 6:02 am
by mgfjd
have you tried checking your connection quality? are you using an USB cable extender?

I was having issues with poor connection quality with my Drivo. Using a cable extender fixed all my problems