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Brand new Direto XR-t malfunction, blinking lights

Posted: Wed Apr 08, 2026 11:00 pm
by carvalho.nsc
Rrecently purchased a brand new Direto XRT and I’m experiencing an issue with the LED indicator.

From the first use, the light keeps blinking continuously and does not appear to stabilise into a normal operating state. The trainer does not behave as expected, and the blinking seems to indicate that something is not functioning correctly.

What I’ve observed:

    The unit is brand new (first setup/use)
    The LED keeps blinking persistently (not just during startup)
    The trainer does not seem to fully initialise or connect properly
    Issue happens consistently every time I power it on

What I’ve tried:
    Power cycling the trainer
    Rechecking all cable connections
    Attempting to connect via app

Question:
Has anyone experienced this issue with a new Direto XRT? Does the blinking light indicate a specific error (e.g. firmware, connection, hardware issue), or could this unit be faulty out of the box?

Please help, this is a new product.

Re: Brand new Direto XR-t malfunction, blinking lights

Posted: Thu Apr 09, 2026 10:13 am
by steve.hammatt
I would raise a support ticket with Elite.