Official Forum

Posted: **Sat Feb 10, 2024 2:07 pm**

Good morning,
Hello Elite community and all users. I have an important question for me.

When I set the level from 13 to 16, my Elite Direto XR works with the sound like in the attached video. This is a new trainer.
Is this sound of the trainer normal?

https://www.facebook.com/reel/1333738797344510

Thank you and best regards!

Posted: **Mon Feb 12, 2024 8:47 am**

Hi

I cannot play the video, sorry.
Generally speaking, if there's a noise that you are not sure to be normal, the best thing to do is to raise a ticket to our support:
https://support.elite-it.com/en/ticket

Send them a video and the guys there will check if it's normal or not

Posted: **Mon Feb 12, 2024 10:55 am**

Unfortunately, videos cannot be added to the forum. I shared the recording on the next page ->
https://www.szybkiplik.pl/kPKa84FBSg

The trainer works louder when working with a heavier load than a trainer with a roller, and I wanted the trainer to be quiet.

Official Forum

Question about the operation of the Elite Direto XRT trainer (The sound of the trainer)

Question about the operation of the Elite Direto XRT trainer (The sound of the trainer)

Re: Question about the operation of the Elite Direto XRT trainer (The sound of the trainer)

Re: Question about the operation of the Elite Direto XRT trainer (The sound of the trainer)