Direto Resistance level adjust not working

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timhochstenbach_feyenoord
Posts: 1
Joined: Wed Feb 01, 2023 4:32 pm

Direto Resistance level adjust not working

Postby timhochstenbach_feyenoord » Wed Feb 01, 2023 4:37 pm

Dear Forum members,

I noticed in my last trainings that the erg mode on zwift was not working on my Elite Direto. I checked my ant+ sensor, my zwift version, did a training via garmin, but all give the same feeling of a low resistance in my direto. I followed a guide on the Elite website and checked the resistance level (from 1 - 16), but it is not increasing the resistance level in the direto. Is there a way to solve it again?

Many thanks!
Tim

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Direto Resistance level adjust not working

Postby Elite Admin S » Fri Feb 03, 2023 4:13 pm

Hi

You have to contact the support:
https://support.elite-it.com/en/ticket

The guys there will give you instructions

Regards


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