Elite Direto Zwift ERG mode malfunction

[jens.jonsson]

Hi all

On my last Zwift-session I had some problems activating ERG mode.

The trainer made a strange noise, see video here: https://www.dropbox.com/s/om7wjkqbe5eke ... e.MOV?dl=0

With disabled ERG-mode shifting and resistance was kind of ok, lower gear -> less watts and higher gear -> higher watts and no strange noise even though I could not adjust resistance.

Any thoughts on what can be done? Parts in need of service or replacement?

BR

//Jens

[jens.jonsson]

In the case anyone runs into the same problem....

My problem was solved by Elite support by performing the following:

1. Do the "Resistance Check On Interactive Trainers": https://elitesrl.zendesk.com/hc/en-us/a ... e-Trainers

2. - From My E-Training app go to Workouts -> Level Mode (it is a free function so you don't need an active annual subscription)

3. Click on Start and change the level progressively to 16 and now power off the trainer.
- clean accurately the golden endless screw that comes out from the stepper motor (silver cylinder) with a rag
- grease again the golden screw with vaseline grease or a grease for a small mechanical part
- at the end power on the trainer and spread a bit the new grease changing the level

Elite support is really "elite"!

//J