My Direto syncs but doesn't transmit

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licketysplit@cox.net
Posts: 2
Joined: Sat Nov 13, 2021 9:18 pm

My Direto syncs but doesn't transmit

Postby licketysplit@cox.net » Tue Nov 16, 2021 2:53 am

So I pulled my Diereto out of the closet since the days are getting shorter and colder. It doesn't make the little motor noise when power is applied as it used to, it connects to Zwift, but when I pedal my virtual rider just sits there. Bottom led is solid red, middle led is solid blue, top led is flashing yellow.
Before I open it up I was hoping for some guidance.
Thanks

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Elite Admin S
Posts: 2773
Joined: Tue Nov 08, 2016 10:18 am

Re: My Direto syncs but doesn't transmit

Postby Elite Admin S » Thu Nov 18, 2021 11:38 am

Hi

It may be a problem on the electronic circuit board, please contact the support:
https://support.elite-it.com/en/ticket

licketysplit@cox.net
Posts: 2
Joined: Sat Nov 13, 2021 9:18 pm

Re: My Direto syncs but doesn't transmit

Postby licketysplit@cox.net » Fri Nov 19, 2021 2:58 am

Thanks!


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