Direto XR - blinking green and blue LED

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rodlauer65@gmx.at
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Joined: Sun Sep 26, 2021 5:09 pm

Direto XR - blinking green and blue LED

Postby rodlauer65@gmx.at » Mon Sep 27, 2021 7:18 pm

Dear ladies and gentleman,
I have a Direto XR (bought 8 months ago) and the ANT+ protocoll worked fine all time. But now the green and the blue LED is blinking continuously. During the training, the connection beetween Zwift and the Direto is often interrupted for perhaps 1 or 2 seconds, so there no resistance on the pedal, after that the resitance comes back. This repeats all the time. I have updated the last firmeware, without an effect.
Pleas help me, what can I do?
Thanks in advance an kind regards.
Michael Rodlauer

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Elite Admin S
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Re: Direto XR - blinking green and blue LED

Postby Elite Admin S » Tue Sep 28, 2021 8:15 am

Hi Michael

It seems that you're experiencing some disconnections.
Please do this test:
- power off Direto
- power off ALL the wireless devices in the room (smartphone, tablet, Garmin/Polar/Wahoo devices, bluetooth speakers... all)
- power off also your wifi connection (just for this test)
- restart only the device you want to use with the trainer
- power on the trainer
- run Zwift
- start a training

This should minimize the potential interference of other devices.
If the disconnections disappear, power on every device one at time to understand which one is causing problems.
If still you're having disconnections, please do a training using a different device (a smartphone for example) and tell me if you have disconnections also there

Regards

rodlauer65@gmx.at
Posts: 3
Joined: Sun Sep 26, 2021 5:09 pm

Re: Direto XR - blinking green and blue LED

Postby rodlauer65@gmx.at » Sat Oct 02, 2021 2:42 pm

Hi Elite Admin S

I did like you discribed it and now I know, that the disconnections come from my wahoo elemnt bolt.
If the wahoo is on, but not connected with the Direto, there´s no problem.
If the wahoo is on AND connected with the Direto, because I want to regulate the resistance of the Direto with the Wahoo, then the disconnections come.

Do you have a solution for this problem?

Thanks in advance for you response!

Kind regards Michael

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Re: Direto XR - blinking green and blue LED

Postby Elite Admin S » Tue Oct 05, 2021 8:51 am

Sorry, it's not clear.
To do this, you cannot connect the trainer to Zwift as a controllable trainer (there would be conflicts between Zwift and the Wahoo device).
Or do you connect it only as a speed&cadence source but not as a controllable trainer?

Regards

rodlauer65@gmx.at
Posts: 3
Joined: Sun Sep 26, 2021 5:09 pm

Re: Direto XR - blinking green and blue LED

Postby rodlauer65@gmx.at » Wed Oct 06, 2021 5:21 pm

Hi
Yes, i connect the wahoo additionally to record my training.
So everything´s ok now, its clear for me, if I run Zwift, the wahoo connection to controll the direto has to be off.
If I want controll the Direto with the wahoo, zwift has to be off.

Thanks for your help, regards


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