Official Forum

Hi
since the apps don´t have option to check for firmware update(like tacx,wahoo,k kinetic have i there apps)......where will new firmware be posted ?
is here in this forum under "new Releases" or ??

If you have a Direto, you already have the latest version of the firmware.
Anyway, in the future we will release a new app that will allow to check the version and eventually update it

Regards

My ios app and my android app have different version numbers, is that correct?

Hi there, can you specify "in the future" to release a new App? SF for example will implement FTMS in March/April 2018. Will an update be necessary in this case?
Thanx in advance, Josef

@Steve.t,

It is correct, as the two apps are developed separately


@j.radwer,

I'm sorry, I don't have a release date yet.
Of course it will be necessary to do an update, but we will release all the information when the update will be available

Regards

I'm having an issue on Zwift where the resistance ramps up to the point I can't turn the pedals over 5 seconds while warming up for a scheduled ride/event. I submitted a ticket to Zwift support and they advised that I needed to update the firmware for my Direto. How can I do that if it's not even available through the app?

Still waiting for an answer on this, the resistance is still excessively high during warm-ups for a group ride or group race in Zwift.

Hi

Your Direto shouldn't need an update. I don't know why they told you this.
It is necessary to analyze the trainer behavior, please contact the customer care at real@elite-it.com

Regards

Is the app to let you check / update firmware now available? If so, what is it called? If it's not available, when will it be released?

Thanks,
Adam

My trainer is going on 18 months old now. Has there been no firmware updates since my purchase? I feel like there is some wonky behavior with Trainer Road. My FTP tests have had me grinding at lower cadence. I'm not sure I can trust the numbers I'm seeing on my Direto anymore.