Missing power pack attachments UK 3pin plug

Moderators: Elite Admin M, Elite Admin S

andycoe
Posts: 2
Joined: Sat Jun 26, 2021 1:08 pm
Location: UK

Missing power pack attachments UK 3pin plug

Postby andycoe » Sat Jun 26, 2021 1:15 pm

Hi all,

Can anyone point me in the direction of someone at Elite that can help me please? I bought my shiny new Direto XR a couple of weeks ago and whilst there is a power pack supplied there were no attachments for it so I haven't been able to plug the damned thing in yet.

I have logged a ticket on the Elite website but its been a week and I've not had any response.

There are lots of part numbers at the back of my manual but I have no idea where the numbers can be used.

All I need is a UK 3-pin connection plate that clips into the adapter but I can't find any reliable information on a part number for this bit.

Thanks

User avatar
Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Missing power pack attachments UK 3pin plug

Postby Elite Admin S » Mon Jun 28, 2021 10:18 am

Hi

I confirm you that we've received your request. For some reason it seems that you haven't received our reply.
Can you please check on your spam folder?

I've warned the person in charge to contact you again using a different way, you should receive his reply soon.

Regards

andycoe
Posts: 2
Joined: Sat Jun 26, 2021 1:08 pm
Location: UK

Re: Missing power pack attachments UK 3pin plug

Postby andycoe » Mon Jun 28, 2021 7:16 pm

Thanks for the update :)

I didn't get a notification you had replied on here either but I can confirm I got your colleagues email so thank you for your assistance, I am most grateful.

Regards

Andy

eg9609781@gmail.com
Posts: 1
Joined: Fri Jul 23, 2021 10:44 am

Re: Missing power pack attachments UK 3pin plug

Postby eg9609781@gmail.com » Fri Jul 23, 2021 11:25 am

I want to encourage that you continue your great work, have a nice day!


Return to “Direto, Direto X, Direto XR”

Who is online

Users browsing this forum: No registered users and 24 guests