Official Forum

Hi

I got a Direto 2 last year in March, after being fine for six months or so it started developing a number of variant issues, initially it started was making a a strange intermittent popping/clicking noise and this seemed to cause a feeling of slippage/chain jumping see video below.

That then stopped but it started being a nightmare with indexing. On close inspection it turned out that the cassette appeared to be ‘wobbling’ so much through its motion that the chain was skipping between gears. I tried tightening it all up but it seems the freehub has movement and therefore the cassette is wobbling. See video, on inspection part of the freehub seems to be missing a piece, has this sheared off? I assume it is meant to be a full circle and the lack of this piece is meaning it won’t tighten hence the wobble?

Any ideas or help on the noise and the wobble? Does this just need a new freehub or is something else going on here?also shimano compatIble freehubs seem to be impossible to source can you advise.

Thanks

N

https://www.youtube.com/watch?v=KDdANX0C1TM

https://www.youtube.com/watch?v=HX_GeA7C_SQ

Hi

It seems to be not properly mounted, there shouldn't be that play.
You have to stick it completely down.
If you are not able to do it, please contact your trusted mechanic.

Regards

Thanks but it’s not that, I know how to get it on its the actual freehub.

On closer inspection the inside appears to have completely fallen apart/broken into smaller rings and completely lost its integrity, some bits even fell out.

I presume then I do just need a new freehub?

https://ibb.co/zNYm8hP
https://ibb.co/GMXz3m8
https://ibb.co/6FQBWcM
https://ibb.co/2FwSWmw
https://ibb.co/3hyDDKj

Hi - any thoughts on this further to the above? Do you agree this is an issue with the freehub?

Thanks

Hi

It may be a defect on the toothed ring.
Contact our customer care from this page (select the trainer, then click on the link to open a ticket):
https://support.elite-it.com/
Specify the problem and add the serial number of the trainer on the request

Regards